The equipment sold by the company has a warranty card and a certificate of conformity; all the equipment sold by the company enjoys a one-year warranty (except for damage, irresistible factors and consumables), and is maintained for life. During the equipment warranty period, under normal use and maintenance, the machine itself is subject to material quality and process quality problems, and the resulting failures are verified and verified.
Second, fault feedback and equipment warranty guidance process
In the process of using the equipment at the customer's site, if the equipment fails, please refer to the following process or content for handling:
3. 24-hour service consultation
The company provides a 7x24-hour service hotline, where professionals answer professional questions.
Fourth, product quality tracking return visit service
In order to better provide our customers with high-quality products and comfortable services, our company will provide customers with product after-sales return visits and advice consultation services from time to time, understand the equipment usage, and provide professional for the daily maintenance and use of equipment Answers and guidance. When there is a problem, we solve it in a timely manner; when there is no problem, we prevent the problem and eliminate the hidden trouble.
Stable operation and safe production are our unremitting pursuit.